Privacy policy & Cookies

Personal Data Protection.

Open System Solutions S.A. places the highest priority on protecting your personal data and complies with the applicable legislation of the Hellenic Data Protection Authority 2472/97, which applies to personal data databases, as well as with the European General Data Protection Regulation (GDPR). The company is committed to fully implementing these laws by adopting appropriate technical and administrative measures.

Open System Solutions S.A. has taken the necessary technical measures to ensure the protection of personal data during its transmission, management, and storage. However, due to the nature of the internet, absolute security cannot be guaranteed. For this reason, you may also contact us via alternative means (e.g., by telephone).

We ensure that we collect only data that is strictly necessary for the purpose it was provided and that it is used exclusively for the purposes for which it was collected. Except for data collected through cookies, the data is limited to what you have explicitly provided for a specific purpose and only with your consent. Additionally, we collect data when you visit our website, provided that you have consented to this, a consent that is inferred through the completion of the respective fields.

Your data is processed in accordance with:

• the terms of our contractual relationship,
• your consent, where required,
• the legal obligations of Open System Solutions S.A. (e.g., tax, labor, insurance law, etc.), and
• the legitimate interest of Open System Solutions S.A.

The processing of your data is carried out either by the specially authorized personnel of Open System Solutions S.A. and its affiliated companies or through IT systems and electronic devices by Open System Solutions S.A., and in exceptional cases, by third parties who are contractually bound to Open System Solutions S.A. to maintain confidentiality and protect your data, processing it exclusively for the purposes for which it has been provided.

As the data controller, our full contact details are:

Open System Solutions S.A.
Arktinou 2, Pagrati
116 35, Athens,

Greece
+30 216 80 01 660
info@oss.gr

Cookies

For the smooth operation of its websites, Open System Solutions S.A. uses cookies. Cookies are text files stored by the user's browser on their computer. Through the use of cookies, Open System Solutions S.A. can provide services that would not be possible without them.

Open System Solutions S.A. may use software such as Google Analytics to analyze site usage, page interactions, and navigation paths followed through its websites.

Users can delete cookies from their browser and also completely disable them.

More information on cookies, how to manage and delete them, can be found at www.aboutcookies.org.

Collection of General Data and Information

When using the website of Open System Solutions S.A., information such as the user’s IP address, browser, operating system, date and time of access to our servers, referral source, and similar data is collected and stored in server log files. These data cannot personally identify the user, but they are necessary for monitoring the proper operation of our servers, optimizing our advertising, and providing information to authorities in the event of cyberattacks.

User Rights

Users of the Open System Solutions S.A. websites, as data subjects, have the following rights:
a) the right of access,
b) the right to rectification,
c) the right to erasure,
d) the right to restrict processing,
e) the right to object to processing,
f) the right to data portability,
g) the right to lodge a complaint with the supervisory authority,
h) the right to be informed about rectification or erasure of personal data or restriction of processing,
i) the right to be informed in the event of a personal data breach, and
j) the right to withdraw consent for the processing of personal data.

You may withdraw your consent at any time by submitting a written request to info@oss.gr.

An exception applies where certain data must be retained for tax purposes, such as when we have invoiced you for a service; in that case, the data must remain in our accounting system and with the accounting firm that serves us.

Statistical Analysis of Traffic Data

Behavioral data from our websites, such as pages visited, time spent, referrer websites, frequency of visits, etc., is stored in third-party services like Google Analytics for the purpose of improving Open System Solutions S.A.'s marketing efforts.

These data do not personally identify users. These third-party services store cookies in order to function.

Remarketing

For advertising purposes, traffic data is shared with third-party services such as Google and Facebook in order to display ads on third-party websites.